Unlimited users
Any team member can use OpenDesk without additional charge
Smarter, centralized inbox
Manage all your tickets in one place
Auto ticket categorization by topics
Prioritize tickets with LTV filtering
Seamless email, social media integrations
Shopify data for easy personalizations
Trainable, unlimited automations
Trainable, unlimited automations
Train OpenDesk AI with documents
Customize which tickets to automate based on ticket topic and sentiment
Actionable customer insights
Intuitive dashboard with key operational and support metrics
Tickets per order by topics to pinpoint root causes of customer issues
Key support performance data from response times to CSAT
Automation metrics to inform which tickets to automate and AI training enhancements