An AI-powered tool built for and by ecommerce brands

Simple, predictable pricing for smarter support

Unlock the full potential of OpenDesk with access to all features and future updates.

Unlimited users
Any team member can use OpenDesk without additional charge
Smarter, centralized inbox
Manage all your tickets in one place
Auto ticket categorization by topics
Prioritize tickets with LTV filtering
Seamless email, social media integrations
Shopify data for easy personalizations
Trainable, unlimited automations
Trainable, unlimited automations
Train OpenDesk AI with documents
Customize which tickets to automate based on ticket topic and sentiment
Actionable customer insights
Intuitive dashboard with key operational and support metrics
Tickets per order by topics to pinpoint root causes of customer issues
Key support performance data from response times to CSAT
Automation metrics to inform which tickets to automate and AI training enhancements

Questions?

OpenDesk currently supports Shopify, Gmail, Instagram, and Facebook accounts. We plan to support more integrations in the future.

OpenDesk costs $10 per month and $0.65 per ticket for all of its features including unlimited automations. No hidden fees. You can try it out for free for 30 days without a credit or any commitments. You can find more details on the pricing page.

Setup takes less than 5 minutes. We also offer a free onboarding service to help you get the most out of OpenDesk. Simply reach out to help@tryopendesk.com to schedule a call.

Anyone on your team can access and use OpenDesk without any additional charges. Just send an invite to their email address under settings and you can coordinate support much more efficiently.

You can confidently automate tickets with OpenDesk. Train it as much as you want by uploading documents about your brand and how you want it to respond to your customers. Then, simply set which topics to automate.

We don’t charge separately for automation. Our single pricing plan includes all of OpenDesk’s features, including automation, so that you have all the tools you need to provide high-quality support.

Have another question?

We're here to help! Just email us at help@tryopendesk.com.

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Monthly price:

$10 + $0.65/ticket

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